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Privacy Policy

Introduction

Dash Freight International ("Dash Freight," "we," "our," or "us") respects your privacy and is committed to protecting any personal information that you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

By using our website (www.dashfreight.com), you consent to the practices described in this Privacy Policy.

Information We Collect 

When you use our website or services, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, company name.

  • Shipment Details: Shipment type, number of pieces, dimensions, weight, origin, destination, and other freight-related information.

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, and interactions with our website.

  • Cookies & Tracking Technologies: We use cookies to improve website functionality and user experience.

How We Use Your Information

We collect and use your information for the following purposes:

  • To process and manage freight service inquiries and quote requests.

  • To communicate with you regarding shipments, customer support, or business inquiries.

  • To improve our website experience through analytics and usage data.

  • To comply with legal and regulatory requirements where necessary.

We will not collect more information than is necessary for these purposes.

Sharing of Information

Dash Freight does not sell or trade your personal information. However, we may share it with:

  • Third-party logistics partners and service providers to fulfill freight shipments.

  • Website service providers (e.g., hosting and analytics services) to maintain site functionality.

  • Legal authorities if required by law or for fraud prevention purposes.

All third-party partners are expected to handle your information in compliance with privacy laws.

Data Protection & Security

We take appropriate technical and organizational measures to secure your personal information, including:

  • Encryption & Secure Storage of sensitive data.

  • Restricted Access to authorized personnel only.

  • Regular Security Audits to maintain data integrity.

Despite our best efforts, no online data transmission is 100% secure, and we encourage users to take precautions when sharing information online.

Your Rights & Choices

Under PIPEDA, you have the right to:

  • Access your personal data and request a copy.

  • Correct inaccuracies in your personal information.

  • Withdraw consent for certain data uses.

  • Request deletion of your personal information where applicable.

To exercise these rights, please contact us using the details below.

Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📍 Dash Freight International
📧 Email: geoff@dashfreight.com
📞 Phone: +1-613-547-9904
📍 Address: 212 Barrie Street, 2nd Floor, Kingston, Ontario K7L 3K3

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

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